In order for Sugi Bee Garden Official Hong Kong Online Shopping Site to be more visible after 25 July, 2019 (Thu), and to provide a better user experience, our website has been completely redesigned.
【For users who have completed membership registration on the old online shop】
A new system has been introduced with this site renewal.
While your registered “member information” has been transferred to the new system, we are not able to transfer the password that you have used to log in to the site.
As such, members who are logging in to the website after the site renewal are requested to “reset your password.”
※At the same time, please note that while your registered “member information” has been transferred to the new website, your “order history” and “shipping addresses other than your registered address” have not been transferred.
【Frequently Asked Questions】
Q: What will change with the site renewal?
・The design will be changed significantly and it will be easier to search for products.
・Users will be allowed to make payment via Apple Pay, or Google Pay.
Q. What will happen when using the site for the first time after its renewal?
・For users who have completed membership registration on the old site prior to the renewal, you will be required to set a new password.
・After login, please amend the registered delivery address.
Q. Would I be able to use the same email address for the new site as the one I was previously using for the old site before the renewal?
The same email address can be used, but you are required to set a new password. Please reset your password after the site renewal.